📄 Privacy Policy - BidAgent

Last updated: 2025-11-21

BidAgent ("we", "our", "us"), operated by LoadConnect Inc., provides analytics on auction websites (such as cars, houses, and other auctioned items). This Privacy Policy explains how we collect, use, and protect your information when you use our Chrome extension and related services.

1. Information We Collect

We only collect information necessary to operate the extension and provide subscription-based access.

1.1. Account & Authentication Data

  • Email address

  • Name (optional)

  • Authentication tokens (for login)

1.2. Subscription & Billing Data

  • Payment information processed securely by **Stripe
    **
  • Subscription status, plan type, and payment history (no card details stored by us)

1.3. Usage Data

  • Extension activity (feature usage, analytics interactions)

  • No browsing history outside supported auction websites

  • No scraping of personal user data

  • No tracking of unrelated websites or behavior

2. How We Use Your Information

We use collected data to:

  • Authenticate your account

  • Verify subscription status

  • Deliver analytics features inside the extension

  • Improve extension functionality

  • Provide customer support

  • Ensure security and prevent abuse

We never sell, rent, or trade your information.

3. Data Processing & Storage

  • All authentication and subscription data is securely stored in our systems.

  • Payments are processed only through Stripe.

  • We do not store raw credit card numbers.

4. Cookies & Tracking

BidAgent does not use advertising cookies, third-party trackers, or cross-site tracking mechanisms.
Session tokens may be stored to keep you logged in.

5. Access & Control of Your Data

You can:

  • Request a copy of your data

  • Request deletion of your account

  • Cancel your subscription at any time

Contact: hello@bidagent.io

6. Third-Party Services

We use:

  • Stripe for payment processing

  • Chrome Web Store infrastructure

  • BidAgent backend services

These third parties follow their own privacy policies.

7. Security

We use industry-standard encryption, HTTPS, and secure data storage.
However, no method of electronic transmission is 100% secure.

8. Changes to This Policy

We may update the Privacy Policy periodically. Effective date will always be posted at the top.